FEEDBACK, SUGGESTIONS & COMPLAINTS

Canberra Microsurgery welcomes suggestions from patients. Our goal is to ensure all your needs are met. The Doctors and staff value compliments and comments on the care they have provided to you and the support your family has received. Providing feedback to us ensures that your next visit and the experience of other patients can be optimised.

We strongly encourage patients and their relatives to raise any concerns, comments or complaints about their care with senior management in the first instance so that their concerns may be addressed without delay.

If you have any concerns about any aspect of your care you have the right to make a complaint. Your care will not be adversely affected by making a complaint.

                                                        Call us on 02 6217 5000

                                Email the Manager admin@canberramicrosurgery.com.au

If you feel your concerns are not being adequately addressed you may choose to contact the ACT Health Services Commissioner on (02) 6205 2222.